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Terms of Service

Last updated: September 28, 2025

1. Service

Formhub.pt provides an online form builder that allows users to create, publish, and manage forms, and collect responses (“Leads”). Formhub only provides infrastructure. You own your data and are responsible for how you use it.

2. Accounts

You must be at least 18 years old to use Formhub. You are responsible for keeping your account credentials secure.

3. Pricing & Plans

Formhub offers Free, Starter (€30/month), and Premium (€100/month) subscription tiers. Subscription plans may include discounts on submission unlocking. Prices may change in the future with prior notice.

4. Top-ups & Payments

You can add balance to your account using predefined top-up amounts (€10, €30, €50, €100, €1,000, €10,000). Payments are processed securely by Stripe. Balance is used to unlock form submissions (Leads). Top-ups are non-refundable and non-withdrawable. Once credited, funds cannot be returned.

5. Leads & Data

Only the account that created a form can access its collected Leads. You are solely responsible for managing, exporting, or deleting your Leads. We do not sell or share your Leads with third parties.

6. Acceptable Use

You agree not to use Formhub to collect illegal, harmful, or abusive content, violate data protection laws (including GDPR), or engage in fraud, spam, or harassment.

7. Termination

We may suspend or terminate your account if you violate these Terms. You may delete your account at any time.

8. Disclaimer & Limitation of Liability

Formhub is provided “as is”. We do not guarantee uninterrupted service or error-free operation. We are not liable for loss of revenue, data, or business caused by downtime, bugs, or misuse of the service.

9. Governing Law

These Terms are governed by Portuguese law. Any disputes will be handled by the courts of Portugal.

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